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About Our Clinic| Why do you have password-protected areas on our website? |
Our professional governing body requires that we have a veterinary client relationship with individuals before communicating certain information to them. These are the areas that require you to enter your client password. |
| What are your hours of operation? |
We are open 7 days a week. Our regular business hours are Monday to Friday 7:30am to 6:00pm; Saturday from 8:00 a.m. until 5:00 p.m., and Sunday from 8:30 a.m. until 4:30 p.m. Please call 345-3353 to book a convenient appointment time or you may use our on-line appointment scheduler to request a date and time. |
| What do I do in the case of an emergency and your clinic isn’t open? |
In an EMERGENCY, call 623-7451. Leave your name, phone number and a brief description of your problem. Our on call veterinarian will return your call as soon as possible. We share an on call rotation with Highview and Meadows Animal Clinics so keep in mind that a different doctor may be returning your call. Remember to stay off your phone line so the doctor may reach you.
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| Where is your clinic located? |
We are located at 1160 Oliver Road. We are between the intersections of Oliver Road and Golf Links Road and Oliver Road and the Expressway. We are quite close to the Tim Hortons on the corner of Oliver Road and Golf Links Road. Parking and client entrance is available at the back of our building. |
| How do I get my password? |
If you are a client of our clinic, you may obtain your client password by calling our clinic directly at 345-3353 or by e-mailing our clinic at info@northwesternvet.com. Our staff will confirm your association as a client and provide you with the password. |
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